Hilton Garden Inn Winston-Salem/Hanes Mall

Room was good, bed was comfortable, shower had nice water pressure and lots of hot water. Had a closet, desk, night stands, lamps, lounge chair,ottoman. Plugs next to bed for cell phone. Mini fridge, ice machine down the hall. Indoor pool. Small store, bar, restaurant. Food was good, we had breakfast.The employees are so nice here.

Bed was comfortable, luv'd the feather pillows. Day one had cooked to order breakfast which was tasty; potatoes and omelet. There were other available items; yogurt, cereal, milk, fruit, bagels, danish. Indoor pool was a nice amenity. Nice lobby sitting area, dining area, and bar. ALL hotel staff was friendly and courteous. Had a misunderstanding with checkout time. Front desk and housekeeping were accommodating to me.

I like the staff going above and beyond to fix the tv and phone that didn’t work in my room. When it couldn’t be fixed I was provided a new room.

The breakfast was wonderful the staff had excellent customer service ... After breakfast I layed back down almost missed checkout lol

Stayed here few years back. So we knew this hotel. Very nice hotel in great shopping area. Lots of restaurants around as well. Staff was very nice. Clean. Water pressure in shower was great. Bed was very comfortable. Room was spacious.